They tried giving my a loaner phone but they were apparently out of stock and now I use an iPhone 5 that dies at 95% or after five minutes of turning on. I really need my phone because I regularly take Ubers to school and without a phone, I can't get to school. He said that my new phone would arrive in 4-5 days. ![]() ![]() The person at the Genius Bar tried to restart and update it himself before saying that the "Motherboard" was fried and that he would send my phone to check if it is eligible for replacement. Finally, I went to the Apple Store in Manhattan Beach (after a week of waiting for availability & for them taking almost an hour to get to me after my set appointment). I tried everything and it all didn't work. So I restarted my phone when all of the sudden, a black page popped up saying that I needed to update it with a computer. My iPhone 7 was appearing to have No Service for quite a while, even though my SIM card worked.
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